Connecting at The Helm

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WHEN it comes to repairing and servicing your boat, finding the right marine trades can sometimes be a bit hit and miss. While many boaters often have their trusted ‘go-to’ suppliers, they can’t always be relied on in every situation. You might be in a different port, for instance, or in need of a more specialised trade to help get you back out on the water quickly.

Helping you to connect with local marine trades around the country, Nautilus Marine has launched The Helm app designed to make it easier for boaters to quickly and smoothly source the right suppliers and trades people wherever they are.

The app is free to download from the Apple App Store or Google Play Store for both iOS and Android devices and can be used by both Nautilus Marine policy holders and non-policy holders alike. Once installed, the app allows users to build a digital profile of their boat and enter any unique details about the vessel such as accessories or special equipment as well as upload photos.

The next time the boater has need for a particular marine service or product, they simply enter a request in the app and are automatically connected with a network of thousands of marine businesses around the country.

Nautilus Marine has a network of certified repairers in Australia with which it works closely to provide claims-related repair work and services for policy-holders. In addition, any marine business or service provider can register with The Helm, providing a comprehensive database of marine trades and products for all types of vessels.

So, for instance, a boater might want to get a service for an outboard or find out about refuelling and marina services in a particular area. Simply enter the request in the app and it will be matched with relevant service providers in your area. Users can request and compare quotes for any type of work on boats such as mechanical work, servicing or repair work and then make a booking with their choice of supplier.

In the event of having to make a claim, Nautilus Marine policy holders also receive extra support to help speed up any repairs and help them get back out on the water as soon as possible.

When the work is completed, the app also serves as a repository for all information about servicing and maintenance carried on a boat so the owner can quickly verify the boat’s service history and what type of work was performed and when.

Having a known service history is also important in maintaining a boat’s second-hand value so being able to quickly show that a boat has been well-looked after will make negotiating a sale easier. If your boat is being surveyed prior to a sale, a well-documented service history can prove to be invaluable. And rather than scrambling around trying to find paper dockets from years back, everything you need is at your fingertips on The Helm app.

If you’ve fitted new gear to your boat such as the latest fishfinder, upload the receipts and a photograph of it to the app for a handy record of what was installed in the event you might need to replace it or to make a claim.

“With the launch of The Helm App, we are providing boaters with support and connections to assist in them in service and repairs, and help make their boating a more enjoyable experience,” said Lyndon Turner, Nautilus Marine CEO.

“We want to make this opportunity available to every boat owner in the country to access a wide range of products and services.”

As with the Nautilus Marine magazine, the goal of The Helm App is to provide boaters with the information they need to make the most of their boating time and hopefully spend more time out on the water.

“Our aim is to be able to help them in their boating and ensure they are able to go boating confidently,” said Turner. “It reinforces the fact that Nautilus Marine is well aware of how this industry works and is ideally placed to help any boat owner.”

Users will also have access to a range of exclusive benefits and updates via The Helm which are unique to Nautilus Marine.

More information about The Helm app including video tutorials is available HERE.

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